Sunday, April 27, 2008

Lousy Customer Service

Is it just me, or does the concept of operating a service station...say, a brake & muffler repair show...dictate that you actually be available for service when people need it???

Let's see, when do people have the most free time to take their car in for repair? That's right - it'd be the weekend. So why the hell are NONE of the car repair places open for business on the weekends?!?!?!?

Seriously, I just blew a solid hour calling places on a Sunday and if anyone actually even picked up the phone, they proceeded to tell me that they don't have mechanics in on the weekends.


No comments: